When Houston Public Works employees responded promptly to an interruption in water service and restored water to residents of the affected neighborhood, resident Geralene Randolph wanted to show her appreciation.

“I would like to thank the workers with the City of Houston water who serviced our community in 9/18/20 with excellent service,” she wrote to the Mayor’s Office.

“The gentleman were: Christopher Rice, Ellis, Bryant Deal, Kerry Bell, Shaquille Rain, Martin Ellis.

These workers ensured our water service was restored during evening hours / pandemic. May many Texans be embraced with professional service during these times as we were. We would like to say thank you.”