A city employee's moment of kindness made an impression on Susan Bryson, a New Yorker visitng Houston. Bryson wrote to Mayor Turner to express her gratitude for assistance from Parking Enforcement Leader Sharon Broadnax.
"Sharon Broadnax, one of your parking compliance officers, was so so awesome to stop what she was doing to help a lost visitor in Houston, I was visiting this weekend for the xccellerate convention and got lost today. Sharon was super helpful and made sure I found my way. Thank you for this wonderful staff member," Bryson wrote.