Avonna Swartz wrote to Mayor Turner to compliment the Houston Public Works crew that was dispatched by Linnie Bryant to clean out the culvert on her street.
I purchase a new home in the Heights. There was always standing water and mosquitoes in the ditch. After doing a few requests on 311 I was able to reach Mr Bryant. I expressed my concerns about safety and flooding due to a blockage in in the closed circuit drainage system on our street. His crew was dispatched. They arrived on time, were courteous and professional. The problem with ponding has resolved. I’m sure you often receive complaints- I wanted to make you aware of the good work your employees are doing," she wrote.