311 agents temporarily trade phone calls for practical field experience to improve customer service.

PWE crews work to smooth the way for Houston’s drivers

SWD expands availability of extremely popular single-stream recycling carts

Take a ride-along with a Solid Waste Management driver. You never know what you might see on the curb on heavy trash day.

The city of Houston is embarking on a fresh approach to persistent homelessness. Accessing federal funds to build apartments will give people living on the streets for more than a year a place to call home.

Shady Lane Park has received an extreme makeover and has been transformed into a Northside neighborhood's refuge.

Dipti Mathur-Ghorpade, a planner leader with the Planning and Development Department, collaborates with her colleagues to help solve problems and map changes is this changing city, no matter how hectic things become.

As one of the largest airports in the country, Bush Intercontinental is a gateway to Houston, a hive of activity with thousands of daily departures and arrivals — and an art gallery. That’s right: Amazing artworks are sprinkled throughout the terminals. You could even go on your own art crawl the next time you fly in or out of IAH.