Aline Viegas, project engineer for Power Designs Inc, wrote to Mayor Sylvester Turner to compliment Judy Nguyen, a project technician for the Houston Permitting Center.
"While working for an electrical subcontractor, permits are a daily part of our jobs. It is not often that I have encountered an employee at the City of Houston like Judy Nguyen. She was so pleasant, helpful, and patient," she wrote.
"It was my first time pulling an excavation permit at my job, and I did not know the process at all. Judy was so informative and helped me every step of the way. She was constantly responsive and always positive in her emails/phone calls. Even though I had a million questions and needed help at every step in the process, she constantly gave me direction," she wrote. "I am very greatful for people like Judy in the City of Houston permitting department."