Thursday, 21 September 2017 16:20

EAP is here to help

Written by HR Communications
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Hurricane Harvey proved to be one of the strongest weather events in U.S. history affecting thousands of Houstonians.

To support all City of Houston’s employees (both municipal and classified) and their families, our Employee Assistance Program (EAP) is available to provide behavioral health support, financial counseling, legal resources, and information for personal and work-life issues. The Employee Assistance Program is an employee benefit that is confidential and provided at no cost to City of Houston employees and their families.

EAP services are available 24 hours a day; 7 days per week at 855-378-7485, or by visiting (Login Company Code: HOUSTONEAP). All calls are answered by a licensed master or doctoral level counselor.

Please read these tips from Guidance Resources about:

  • Coping emotionally after a disaster
  • Recognizing signs of disaster-related stress
  • Helping children cope with violence and disasters
  • Helping young trauma survivors

Our EAP Team will also be providing support at a variety of onsite locations.

Relief After Harvey Mini-Talks

Thursday, September 21, from 11 a.m.- noon, at PWE, 2805 McKinney

Monday, September 25, from 8-9 a.m., at PWE 718 E. Burress

Wednesday, September 27 from 7:30-8:30 a.m., at PWE, 2700 Dalton.

Mini-talks will include information about resiliency and how to cope after a disaster. The Houston Health Department will also be conducting WIC information sessions at the mini-talk; the information sessions will include topics such as eligibility, how to apply and where to apply.

Both types of services are available to ALL employees including Municipal and Classified Personnel.

If you have additional questions or concerns, please contact Employee Assistance Program at 832-393-6510 or email

Please note that due to the ongoing recovery efforts, all September Biometric Screening Events have been postponed. We will provide additional details regarding rescheduling of these events at a later date.

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